He77's Terms and Conditions — Know before you play

01 Eligibility & Registration Terms

To use he77's services, you must meet the eligibility requirements listed below. These conditions apply to all players on the he77 platform and are mandatory.

• You must be at least 18 years old at the time of registration. he77 strictly prohibits participation by minors.
• You must register using your real and accurate personal information. Registering under a false identity or in someone else's name is strictly prohibited.
• Each individual may register only one account. If multiple accounts are found under the same person, all accounts will be terminated.
• By registering on he77, you confirm that participating in online gaming is legally permitted for you under the local laws of your place of residence.
• The email address and phone number provided during registration must be active and belong to you personally.
• He77 may request identity documents, proof of address, or other supporting documents for verification purposes at any time.

02 Account Management

Your he77 account is yours alone. Keeping it secure is entirely your responsibility. Follow the guidelines below to protect your account.

• Keep your login password strong and never share it with anyone.
• If you notice any suspicious activity on your account, contact the he77 support team immediately.
• You are personally responsible for all transactions and bets placed from your account.
• Sharing or transferring your account to another person is strictly prohibited.
• He77 may apply an administrative fee to accounts that have been inactive for an extended period — contact support for details.

He77 conducts KYC (Know Your Customer) verification when required. Before processing a withdrawal, or in certain other situations, you may be asked to provide a national ID, passport, or other government-issued document to verify your identity. he77 reserves the right to hold withdrawals until this verification process is fully completed.

03 Payments, Deposits & Withdrawals

He77 supports the most widely used mobile banking methods in Bangladesh. The following terms apply to all deposits and withdrawals.

• Use approved payment methods — including bKash, Nagad, and Rocket — for deposits. Payments from another person's account are not permitted.
• A minimum deposit amount applies — the current limit can be found on the payments page of the he77 platform.
• Withdrawal requests are typically processed within 5 to 15 minutes, though delays may occur during verification.
• Withdrawals must be made using the same method used for the original deposit. Requests to withdraw via a different method may not be accepted.
• In cases of suspicious transactions, he77 reserves the right to temporarily place withdrawals on hold and conduct an investigation.
• He77 is not liable for any losses resulting from currency conversion.

04 Bonuses & Promotional Offers

He77 regularly offers a variety of bonuses and promotional deals. Each bonus is subject to specific terms and conditions that all players are required to follow.

• The welcome bonus is available to first-time registered players only and can be claimed once per person.
• Each bonus has its own wagering requirement. Withdrawals are not permitted until the bonus amount has been fully wagered.
• Not all games may be available for play with bonus funds. The eligible games for each bonus are specified in the individual offer's terms.
• Expired bonuses are automatically cancelled.
• He77 reserves the right to modify, suspend, or cancel any bonus offer at its discretion.
• Any misuse of bonuses or attempts to claim bonuses through fraudulent means will result in the immediate suspension of the account in question.

Separate terms may also apply to free bet, free spin, and cashback offers. Full details for each offer are available on the he77 promotions page. If you have any doubts, contact the support team before claiming a bonus.

05 Gaming Rules & Fair Play

To ensure a fair and enjoyable gaming environment for everyone on he77, we enforce a strict set of rules. Violations will result in serious consequences.

• Any form of fraud, hacking, use of bots, or automated software on he77 is strictly prohibited.
• Colluding with other players to manipulate game outcomes is strictly prohibited.
• If an abnormal win results from exploiting a technical error, he77 reserves the right to void that win.
• All game results are final. Results cannot be altered except in the case of a technical fault.
• For Sports Betting, if an event is cancelled or postponed, bets will be settled in accordance with he77's applicable policy.

All games on he77 use internationally recognized RNG technology, ensuring every result is fully random and unbiased. This technology is regularly audited and certified by independent third parties.

06 Responsible Gaming Policy

He77 believes gaming should always be about entertainment. We encourage all our players to game responsibly.

• The he77 platform lets you set deposit limits to help manage your budget. Take advantage of this feature to stay in control of your spending.
• You can use the self-exclusion feature to temporarily suspend your account for a set period.
• If you notice signs of problem gambling, contact the he77 support team immediately.
• Visit he77's Responsible Gaming page for support.

07 Intellectual Property & Content

All content on he77.win — including designs, logos, graphics, software, and text — is protected under he77's intellectual property rights. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

• Unauthorized use of he77's logos, trademarks, or brand assets is not permitted.
• Reverse engineering, decompiling, or modifying any software on the he77 platform is strictly prohibited.
• Intellectual property rights for third-party game content remain with the respective game providers.

08 Limitation of Liability

He77 makes every effort to keep its services running smoothly and without errors. However, he77's liability is limited in certain circumstances.

• If a game is interrupted due to a lost internet connection, server downtime, or other technical issues, he77 will make every reasonable effort to resolve the situation, but is not obligated to provide compensation in all cases.
• He77 is not responsible for transaction delays caused by errors on the part of third-party payment providers.
• He77 is not liable for service disruptions caused by force majeure events such as natural disasters, government directives, or cyberattacks.
• He77's total liability will never exceed the total amount deposited by the relevant player over the preceding 30 days.

09 Account Suspension & Closure

He77 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances.

• Violation of any provision of these Terms & Conditions.
• Use of a false identity or forged documents.
• Operating multiple accounts or misusing bonuses upon detection.
• Suspected involvement in money laundering or illegal activities.
• Abusive behavior toward other players or he77 staff.

Players may request to close their account at any time by contacting the support team. Before closure, you will have the opportunity to withdraw your verified balance. However, in cases of a violation, your balance may be forfeited.

10 Right to Amend Terms

He77 reserves the right to update these Terms & Conditions, in part or in full, at any time. Any changes will be published on the he77.win website.

• For significant changes, advance notification may be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please stop using the platform and submit a request to close your account.

11 Contact & Dispute Resolution

If you have any questions about these Terms & Conditions or wish to raise a dispute, please contact our support team. he77 is committed to resolving all disputes fairly and transparently.

• Email: [email protected] (typical response time within 24 hours)
• Live Chat: available 24/7 on the he77 platform
• Please raise any complaints with our support team in the first instance. If the matter is not resolved within 7 business days, you may escalate the complaint to the relevant regulatory authority.